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The Intelligence Layer
for Columbus.
Columbox turns inbox inquiries into Columbus reservations and PDF contracts into rate codes. Automate the busywork so your team can focus on guests.
01 / Infrastructure
Secure PMS Integration
Built to handle sensitive guest data and operator contracts with enterprise-grade security.
Secure Email Access
Connects to reservations@hotel.com via OAuth. No passwords shared, granular label access only.
Real-time PMS Sync
Data flows instantly from Columbox to Columbus. No latency between email receipt and booking creation.
Smart Knowledge Base
The system learns from your team's answers to FAQs, automating future replies with high confidence.
Contract Data Protection
Uploaded Operator Contracts are parsed securely and converted to JSON without data retention risks.
Staff Permissions
Control who can upload contracts or approve reservation drafts. Full audit logs available.
Cloud-Native Reliability
Built to ensure your reservations and rates are always online and synced with Columbus.
02 / RESERVATION AUTOMATION
Inquiries that book themselves
Columbox scans emails for dates, meal plans, and room types. It automatically creates the inquiry in Columbus PMS and drafts a quote for your team to approve.
03 / CONTRACT DIGITIZATION
PDF Contracts to Rate Codes
Upload operator contracts directly. Columbox analyzes the PDF, converts rates and terms into JSON, and syncs the new Rate Codes to Columbus instantly.
Upgrade Columbus in three steps
Connect your inbox, upload your contracts, and let AI handle the data entry.
Connect Email & Columbus
Securely link your reservations@ inbox and authorize Columbox to push data into your Columbus PMS instance.
Train the Knowledge Base
Columbox answers FAQs automatically. If it gets stuck, it asks your team once—and remembers the answer forever.
Digitize & Automate
Upload contracts to load rates instantly. Watch as incoming emails turn into reservations without manual typing.
Proven results for hotels
Reduction in manual data entry.
Inquiries processed / mo
Per operator contract (Avg)
To sync with Columbus
ROI from faster inquiry response times.
Request a hospitality demo
Tell us about your property and we’ll tailor a walkthrough.